Help

Each tent comes with sleeping pads, pillows, blankets, and a small table for your phone or personal items.

Yes, you may see naked individuals, for example, when they are coming out of the steam room or the shower. Nevertheless, when moving between corridors, you are expected to cover yourself with a towel.

No, only breakfast is included in your stay. For other meals, we invite you to visit the restaurants in the shopping arcade.

No, the sauna area is a textile-free zone, and swimsuits or underwear are not allowed. Using the sauna in such attire is considered unhygienic and harmful to health, as temperatures range from 80 to 100 degrees Celsius. Wearing clothing in such heat may cause discoloration of the material or even skin burns.

You can pay for food and beverages ordered in restaurants using your band which will be settled upon leaving the Waterpark.

No, access to the aquapark is only available during your hotel stay (from 3:00 PM to 11:00 AM) and within the park’s regular opening hours.

You can buy a ticket online (usually few days in advance) or upon arrival at the ticket office.

No, we do not offer animation or supervised activities unless they are part of a specific package with additional activities.

The tents are situated right next to the beachfront rooms.

As per our policy, refunds are issued as follows:

a) 30 days or more before the arrival date – 100% refund of the payment
b) 29 to 14 days before the arrival date – 50% refund of the payment
c) 13 days or fewer before the arrival date – no refund

No, these are run by separate companies and require a separate ticket, which you can purchase directly at the entrance.

Yes, the restaurants are located in the shopping arcade. The entrance is next to the building.

Yes, outdoor parking: P1, P2, P3 are free.

No, but facilities such as steam rooms, ice grottos, and showers are used without clothing. However, in the dry sauna, you may be covered with a towel.

At minimum, two large towels, flip-flops, and a good mood :)

No items to display